/* Ticket Chat Page Styles */
@import url("https://fonts.googleapis.com/css2?family=Vazirmatn:wght@300;400;500;700&display=swap");

:root {
  --primary-color: #1e3a8a;
  --secondary-color: #e1b373;
  --dark-gray: #333;
  --light-gray: #f5f5f5;
  --border-color: #ddd;
  --success-color: #4caf50;
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
  font-family: "Vazirmatn", Arial, sans-serif;
}

body {
  background: linear-gradient(
    98deg,
    rgba(26, 26, 26, 1) 0%,
    rgb(22, 1, 93) 100%
  ) !important;
  color: var(--text-color);
}

.ticket-container {
  display: flex;
  max-width: 1200px;
  height: 100vh;
  margin: 0 auto;
  /* background-color: white; */
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
}

/* User Account Section */
.user-account {
  display: flex;
  align-items: center;
  padding: 20px;
  background-color: var(--secondary-color);
  border-bottom: 1px solid var(--border-color);
}

.user-avatar {
  width: 50px;
  height: 50px;
  border-radius: 50%;
  overflow: hidden;
  margin-left: 15px;
  border: 2px solid var(--primary-color);
}

.user-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.user-info {
  flex: 1;
}

.user-name {
  font-size: 16px;
  color: var(--dark-gray);
  margin: 0 0 5px 0;
}

.user-email {
  font-size: 12px;
  color: #777;
  margin: 0;
}

.user-menu {
  cursor: pointer;
  color: var(--dark-gray);
  padding: 5px;
}

/* Ticket Categories Sidebar */
.ticket-categories {
  width: 280px;
  background-color: white;
  border-left: 1px solid var(--border-color);
}

.category-header {
  padding: 20px;
  border-bottom: 1px solid var(--border-color);
  text-align: center;
}

.category-header h3 {
  color: var(--dark-gray);
  font-size: 18px;
}

.category-list {
  padding: 10px 0;
}

.category-item {
  display: flex;
  align-items: center;
  padding: 15px 20px;
  cursor: pointer;
  transition: all 0.3s ease;
}

.category-item:hover {
  background-color: #f9f9f9;
}

.category-item.active {
  background-color: var(--secondary-color);
  border-right: 3px solid var(--primary-color);
}

.category-icon {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background-color: var(--primary-color);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-left: 15px;
}

.category-text {
  font-size: 14px;
  color: var(--dark-gray);
}

/* Chat Area */
.chat-area {
  flex: 1;
  display: flex;
  flex-direction: column;
  /* background-color: #f9f9f9; */
}

.chat-header {
  display: flex;
  align-items: center;
  padding: 15px 20px;
  /* background-color: white; */
  border-bottom: 1px solid var(--border-color);
}

.back-button {
  margin-left: 15px;
  cursor: pointer;
  color: var(--dark-gray);
}

.ticket-info {
  flex: 1;
}

.ticket-info h3 {
  font-size: 16px;
  color: var(--dark-gray);
  margin-bottom: 5px;
}

.ticket-id,
.ticket-date {
  font-size: 12px;
  color: #777;
  margin: 0;
}

.header-actions {
  cursor: pointer;
  color: var(--dark-gray);
}

/* Chat Messages */
.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 15px;
}

.message {
  display: flex;
  flex-direction: column;
  margin-bottom: 20px;
}

.message-sender {
  margin-bottom: 5px;
  display: flex;
  align-items: center;
}

.admin-message .message-sender {
  justify-content: flex-start;
}

.user-message .message-sender {
  justify-content: flex-end;
}

.sender-name {
  font-size: 14px;
  font-weight: 600;
  color: var(--dark-gray);
  margin-left: 8px;
}

.sender-category {
  font-size: 12px;
  color: #777;
  background-color: #f0f0f0;
  padding: 2px 8px;
  border-radius: 10px;
}

.admin-message {
  justify-content: flex-start;
}

.user-message {
  justify-content: flex-end;
}

.user-message .message-sender {
  flex-direction: row-reverse;
}

.user-message .sender-name {
  margin-left: 0;
  margin-right: 8px;
}

.message-content {
  max-width: 70%;
  padding: 12px 15px;
  border-radius: 10px;
  position: relative;
}

.admin-message .message-content {
  align-self: flex-start;
  background-color: var(--secondary-color);
  border-top-right-radius: 0;
}

.user-message .message-content {
  align-self: flex-end;
  background-color: var(--primary-color);
  color: white;
  border-top-left-radius: 0;
}

.message-time {
  font-size: 10px;
  margin-top: 5px;
  display: block;
  text-align: left;
  opacity: 0.8;
}

.loading .message-content {
  padding: 15px;
}

.loading-circle {
  width: 20px;
  height: 20px;
  border: 3px solid var(--secondary-color);
  border-top: 3px solid var(--primary-color);
  border-radius: 50%;
  animation: spin 1s linear infinite;
}

@keyframes spin {
  0% {
    transform: rotate(0deg);
  }
  100% {
    transform: rotate(360deg);
  }
}

/* Chat Input */
.chat-input {
  display: flex;
  align-items: center;
  padding: 15px;
  background-color: white;
  border-top: 1px solid var(--border-color);
}

.chat-input input {
  flex: 1;
  padding: 12px 15px;
  border: 1px solid var(--border-color);
  border-radius: 20px;
  outline: none;
  font-size: 14px;
}

.input-actions {
  display: flex;
  align-items: center;
  margin-right: 10px;
}

.input-actions button {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  background-color: var(--primary-color);
  color: white;
  border: none;
  cursor: pointer;
  margin-right: 10px;
  transition: all 0.2s ease;
}

.input-actions button:hover {
  background-color: #0096b8;
}

.attach-file {
  background-color: #f0f0f0 !important;
  color: var(--dark-gray) !important;
}

/* Responsive Design */
@media (max-width: 768px) {
  .ticket-container {
    flex-direction: column;
  }

  .ticket-categories {
    width: 100%;
    border-left: none;
    border-bottom: 1px solid var(--border-color);
  }

  .category-list {
    display: flex;
    overflow-x: auto;
    padding: 10px;
  }

  .category-item {
    flex-direction: column;
    padding: 10px;
    min-width: 100px;
    text-align: center;
  }

  .category-icon {
    margin: 0 0 10px 0;
  }

  .user-account {
    padding: 15px;
  }

  .user-avatar {
    width: 40px;
    height: 40px;
  }

  .user-name {
    font-size: 14px;
  }

  .user-email {
    font-size: 11px;
  }
}

/* Chat List Styles */
@import url("https://fonts.googleapis.com/css2?family=Vazirmatn:wght@300;400;500;700&display=swap");

:root {
  --primary-color: #00a9d1;
  --light-bg: #f7f7f7;
  --white: #ffffff;
  --text-color: #333333;
  --light-text: #999999;
  --border-color: #eeeeee;
  --blue-badge: #3498db;
  --green-badge: #2ecc71;
  --purple-badge: #9b59b6;
  --red-color: #e74c3c;
  --sidebar-width: 240px;
  --sidebar-collapsed: 70px;
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
  font-family: "Vazirmatn", Arial, sans-serif;
}

body {
  background: linear-gradient(
    98deg,
    rgba(26, 26, 26, 1) 0%,
    rgb(22, 1, 93) 100%
  ) !important;
  color: var(--text-color);
  direction: rtl;
  height: 100vh;
  overflow: hidden;
}

.app-container {
  display: flex;
  height: 100vh;
  position: relative;
}

/* Sidebar Styles */
.sidebar {
  width: var(--sidebar-width);
  height: 100vh;
  background-color: var(--white);
  border-left: 1px solid var(--border-color);
  display: flex;
  flex-direction: column;
  transition: all 0.3s ease;
  z-index: 10;
}

.sidebar-header {
  padding: 20px;
  border-bottom: 1px solid var(--border-color);
  display: flex;
  justify-content: center;
  align-items: center;
}

.logo {
  max-width: 150px;
  height: auto;
}

.sidebar-menu {
  flex: 1;
  padding: 20px 0;
  overflow-y: auto;
}

.menu-item {
  display: flex;
  align-items: center;
  padding: 12px 20px;
  text-decoration: none;
  color: var(--text-color);
  transition: all 0.3s ease;
  margin-bottom: 5px;
}

.menu-item i {
  font-size: 18px;
  margin-left: 15px;
  width: 20px;
  text-align: center;
}

.menu-item.active {
  background-color: rgba(0, 169, 209, 0.1);
  color: var(--primary-color);
  border-right: 3px solid var(--primary-color);
}

.menu-item:hover {
  background-color: var(--light-bg);
}

.sidebar-footer {
  padding: 15px 20px;
  border-top: 1px solid var(--border-color);
}

.user-small {
  display: flex;
  align-items: center;
}

.user-small-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background-color: var(--primary-color);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-left: 10px;
  overflow: hidden;
}

.user-small-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.user-small-info p {
  font-size: 14px;
  color: var(--text-color);
}

/* Main Content Styles */
.main-content {
  flex: 1;
  display: flex;
  height: 100vh;
  overflow: hidden;
  background-color: var(--light-bg);
}

.main-content.full-width {
  width: 100%;
}

/* Mobile Header */
.mobile-header {
  display: none;
  padding: 15px;
  background-color: var(--white);
  align-items: center;
  position: fixed;
  top: 0;
  right: 0;
  left: 0;
  z-index: 5;
  border-bottom: 1px solid var(--border-color);
}

.mobile-logo {
  height: 32px;
}

.mobile-logo img {
  height: 100%;
  width: auto;
}

.mobile-header h2 {
  flex: 1;
  text-align: center;
  font-size: 18px;
  color: var(--text-color);
}

.mobile-user {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  overflow: hidden;
}

.mobile-user img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* Chat Container */
.chat-container {
  width: 350px;
  height: 100%;
  background-color: var(--white);
  border-left: 1px solid var(--border-color);
  display: flex;
  flex-direction: column;
}

.chat-header {
  padding: 20px;
  border-bottom: 1px solid var(--border-color);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.chat-header h2 {
  font-size: 22px;
  color: var(--text-color);
  font-weight: 600;
}

.new-ticket-btn {
  display: flex;
  align-items: center;
  padding: 8px 15px;
  background-color: var(--primary-color);
  color: white;
  border: none;
  border-radius: 5px;
  cursor: pointer;
  font-size: 14px;
  transition: all 0.2s ease;
}

.new-ticket-btn i {
  margin-left: 8px;
}

.new-ticket-btn:hover {
  background-color: #0096b8;
}

/* Search Bar */
.search-bar {
  padding: 10px 15px;
  background-color: var(--light-bg);
  display: flex;
  align-items: center;
  margin: 10px 15px;
  border-radius: 8px;
}

.search-bar i {
  color: var(--light-text);
  margin-left: 10px;
}

.search-bar input {
  background: transparent;
  border: none;
  outline: none;
  flex: 1;
  font-size: 14px;
  color: var(--text-color);
}

.search-bar input::placeholder {
  color: var(--light-text);
}

/* Chat Actions */
.chat-actions {
  display: flex;
  padding: 0 15px 10px;
  border-bottom: 1px solid var(--border-color);
}

.action-btn {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 8px 15px;
  background: transparent;
  border: none;
  outline: none;
  cursor: pointer;
  color: var(--light-text);
  font-size: 14px;
  position: relative;
}

.action-btn i {
  font-size: 16px;
  margin-bottom: 5px;
}

.action-btn.active {
  color: var(--primary-color);
}

.action-btn.active::after {
  content: "";
  position: absolute;
  bottom: -11px;
  left: 50%;
  transform: translateX(-50%);
  width: 100%;
  height: 2px;
  background-color: var(--primary-color);
}

.action-btn.filter {
  margin-right: auto;
}

/* Chat List */
.chat-list {
  flex: 1;
  overflow-y: auto;
  padding: 10px 0;
}

.chat-item {
  display: flex;
  padding: 15px 20px;
  align-items: center;
  cursor: pointer;
  transition: background-color 0.2s;
}

.chat-item:hover,
.chat-item.active {
  background-color: var(--light-bg);
}

.chat-avatar {
  width: 50px;
  height: 50px;
  border-radius: 50%;
  background-color: #ddd;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-left: 15px;
  overflow: hidden;
  position: relative;
}

.chat-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.avatar-text {
  color: white;
  font-size: 16px;
  font-weight: 500;
}

.chat-info {
  flex: 1;
  overflow: hidden;
}

.chat-name {
  font-size: 15px;
  color: var(--text-color);
  font-weight: 500;
  margin-bottom: 5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.chat-last-message {
  font-size: 13px;
  color: var(--light-text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.chat-meta {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  min-width: 45px;
}

.chat-time {
  font-size: 12px;
  color: var(--light-text);
  margin-bottom: 5px;
}

.chat-badge {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 500;
}

.chat-badge.blue {
  background-color: var(--blue-badge);
}

.chat-badge.green {
  background-color: var(--green-badge);
}

.chat-badge.purple {
  background-color: var(--purple-badge);
}

/* Chat Detail Area */
.chat-detail {
  flex: 1;
  display: flex;
  flex-direction: column;
  background-color: var(--white);
}

.chat-detail-header {
  display: flex;
  padding: 15px 20px;
  align-items: center;
  background-color: var(--white);
  border-bottom: 1px solid var(--border-color);
}

.back-button {
  display: none;
  margin-left: 15px;
  cursor: pointer;
  color: var(--text-color);
}

.chat-detail-user {
  display: flex;
  align-items: center;
  flex: 1;
}

.chat-detail-info {
  margin-right: 10px;
}

.ticket-status {
  font-size: 12px;
  padding: 2px 8px;
  border-radius: 12px;
  display: inline-block;
  margin-top: 3px;
}

.ticket-status.open {
  background-color: #e5f7fc;
  color: var(--primary-color);
}

.ticket-status.closed {
  background-color: #f8d7da;
  color: var(--red-color);
}

.ticket-status.unread {
  background-color: #fff3cd;
  color: #856404;
}

.chat-actions-right {
  cursor: pointer;
  color: var(--text-color);
}

/* Chat Messages */
.chat-messages {
  flex: 1;
  padding: 20px;
  overflow-y: auto;
  background-color: #f9f9f9;
  display: flex;
  flex-direction: column;
}

.message {
  margin-bottom: 15px;
  max-width: 80%;
  display: flex;
}

.admin-message {
  align-self: flex-start;
}

.user-message {
  align-self: flex-end;
}

.message-content {
  padding: 12px 15px;
  border-radius: 10px;
  position: relative;
}

.admin-message .message-content {
  background-color: var(--light-bg);
  border-top-right-radius: 0;
}

.user-message .message-content {
  background-color: var(--primary-color);
  color: white;
  border-top-left-radius: 0;
}

.message-time {
  font-size: 10px;
  margin-top: 5px;
  display: block;
  text-align: left;
  opacity: 0.8;
}

/* Chat Input Area */
.chat-input-area {
  display: flex;
  align-items: center;
  padding: 15px;
  background-color: var(--white);
  border-top: 1px solid var(--border-color);
}

.chat-input-area input {
  flex: 1;
  padding: 12px 15px;
  border: 1px solid var(--border-color);
  border-radius: 20px;
  outline: none;
  font-size: 14px;
}

.attach-btn,
.send-btn {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  border: none;
  background: transparent;
  color: var(--text-color);
}

.attach-btn {
  margin-left: 10px;
}

.send-btn {
  margin-right: 10px;
  background-color: var(--primary-color);
  color: white;
}

/* Modal Styles */
.modal {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 1000;
  align-items: center;
  justify-content: center;
}

.modal.show {
  display: flex;
}

.modal-content {
  background-color: var(--white);
  width: 100%;
  max-width: 500px;
  border-radius: 8px;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.1);
  max-height: 90vh;
  display: flex;
  flex-direction: column;
}

.modal-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 15px 20px;
  border-bottom: 1px solid var(--border-color);
}

.modal-header h3 {
  font-size: 18px;
  color: var(--text-color);
}

.close-modal {
  background: transparent;
  border: none;
  cursor: pointer;
  font-size: 18px;
  color: var(--light-text);
}

.modal-body {
  padding: 20px;
  overflow-y: auto;
}

.form-group {
  margin-bottom: 15px;
}

.form-group label {
  display: block;
  margin-bottom: 5px;
  font-size: 14px;
  color: var(--text-color);
}

.form-group input,
.form-group select,
.form-group textarea {
  width: 100%;
  padding: 10px;
  border: 1px solid var(--border-color);
  border-radius: 5px;
  font-size: 14px;
  outline: none;
}

.form-group textarea {
  resize: vertical;
}

.file-input-container {
  display: flex;
  align-items: center;
}

.file-input-container input[type="file"] {
  display: none;
}

.file-select-btn {
  padding: 8px 15px;
  background-color: var(--light-bg);
  border: 1px solid var(--border-color);
  border-radius: 5px;
  cursor: pointer;
  font-size: 14px;
  color: var(--text-color);
  margin-left: 10px;
}

.file-name {
  font-size: 14px;
  color: var(--light-text);
}

.modal-footer {
  padding: 15px 20px;
  border-top: 1px solid var(--border-color);
  display: flex;
  justify-content: flex-end;
}

.cancel-btn,
.submit-btn {
  padding: 8px 15px;
  border-radius: 5px;
  cursor: pointer;
  font-size: 14px;
  border: none;
}

.cancel-btn {
  background-color: var(--light-bg);
  color: var(--text-color);
  margin-left: 10px;
}

.submit-btn {
  background-color: var(--primary-color);
  color: var(--white);
}

/* Responsive Design */
@media (max-width: 1200px) {
  .sidebar {
    width: var(--sidebar-collapsed);
  }

  .sidebar .menu-item span,
  .sidebar .user-small-info {
    display: none;
  }

  .sidebar-header {
    justify-content: center;
  }

  .logo {
    width: 30px;
  }

  .menu-item i {
    margin-left: 0;
  }

  .user-small {
    justify-content: center;
  }
}

@media (max-width: 992px) {
  .chat-container {
    width: 300px;
  }
}

@media (max-width: 768px) {
  .mobile-header {
    display: flex;
  }

  .main-content {
    flex-direction: column;
    margin-top: 60px;
  }

  .chat-container {
    width: 100%;
    height: calc(100% - 60px);
  }

  .chat-detail {
    display: none;
    position: fixed;
    top: 60px;
    right: 0;
    left: 0;
    bottom: 0;
    z-index: 5;
  }

  .chat-detail.open {
    display: flex;
  }

  .back-button {
    display: block;
  }

  .modal-content {
    max-width: 90%;
  }
}

/* Animation for mobile menu */
.overlay {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 999;
  animation: fade-in 0.3s ease;
}

.overlay.show {
  display: block;
}

@keyframes fade-in {
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

/* Custom Alert Dialog */
.custom-alert-container {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background-color: rgba(0, 0, 0, 0.5);
  display: none;
  justify-content: center;
  align-items: center;
  z-index: 2000;
}

.custom-alert {
  background-color: #1a1a1a;
  color: white;
  border-radius: 5px;
  overflow: hidden;
  width: 100%;
  max-width: 300px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.3);
  display: flex;
  flex-direction: column;
  border: 1px solid #333;
}

.custom-alert-header {
  padding: 10px 15px;
  border-bottom: 1px solid #333;
  background-color: #252525;
}

.alert-title {
  margin: 0;
  font-size: 14px;
  opacity: 0.8;
}

.custom-alert-body {
  padding: 15px;
  text-align: right;
}

.alert-message {
  margin: 0;
  font-size: 15px;
}

.custom-alert-footer {
  padding: 10px 15px;
  text-align: left;
  border-top: 1px solid #333;
  background-color: #252525;
}

.alert-button {
  background-color: #4361ee;
  color: white;
  border: none;
  border-radius: 5px;
  padding: 6px 20px;
  cursor: pointer;
  font-weight: bold;
}

.alert-button:hover {
  background-color: #3a50d9;
}